Seeing how ‘User Feedback’ is a drum I frequently bang, it would be remiss of me not to link a fantastic article by Sanya on the topic.

World of Warcraft didn’t get a billion people playing because of their wonderful communication, but in spite of it.

The gist of the article is ‘hey guys, communication is cool’. Surely that should be paltry advice to a Community Manager? Sadly not.



2 Responses to “Sanya Weathers on User Feedback”  


  1. 1 Stagnation « Biff The Understudy
  2. 2 Stagnation Pt. 1 « Biff The Understudy

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